Information for Patrons with a Disability

The Australian Grand Prix Corporation endeavours to provide a safe and comfortable environment for all patrons at the Michelin® Australian Motorcycle Grand Prix 2017, including people with a disability.

For further information on ticketing, facilities or circuit access for people with a disability and their companions, please call the Australian Grand Prix Corporation on +61 3 9258 7100.

Ticketing

Grandstand

An accessible grandstand is available within the Gardner Straight Stand. Wheelchair-accessible amenities are located nearby. For bookings, please call 1800 100 030, via Skype on 136 100 or email mail.bookings@ticketmaster.com.au.

General Admission

Tickets for people with a disability are available by calling 1800 100 030, via Skype on 136 100 or email mail.bookings@ticketmaster.com.au.

A General Admission wheelchair-accessible viewing platform is available at the southern end of the Gardner Straight Stand. Wheelchair-accessible amenities are located nearby and at other locations around the Circuit.

VIP Hospitality

Accessible VIP facilities include the High Octane Club and Pit Roof VIP Village (Platinum, Gold and Silver). For more information or to book, please call AGPC on +61 3 9258 7100.

Please note, concession prices only apply to General Admission tickets.

Entrance Gates

All pedestrian gates at the Circuit are wheelchair accessible.

Changing Place

Changing Place facilities have been designed to meet the needs of people with profound and multiple learning disabilities, their carers, and the many other disabled people who are unable to use standard accessible toilets.

The Changing Place facilities are purpose-built and provide the following special features:

  • a fully accessible toilet
  • overhead ceiling hoist (rated to 1000kg)
  • height-adjustable adult change table 
  • additional seating 
  • a safe and clean environment 
  • adequate space 
  • access ramp
  • automatic taps
  • privacy curtain for when a carer is present 

All users are required to provide their own sling for use of the overhead ceiling hoist and advised to check that their sling is compatible with the ceiling hoist provided in each Changing Place facility, prior to use. The Changing Place facility is fitted with a Prism Medical Model C-450 Ceiling Hoist. If compatibility has not been checked or there is some uncertainty, the user should not use the ceiling hoist.  

The Changing Place facility is conveniently located in Gardner Village, at the rear of the Disability Viewing Platform and close to Gate 7 Pedestrian.

Getting to the Event

Coach Services

Return wheelchair-accessible coach services depart Southern Cross Station Bus Terminal each morning. Tickets must be pre-purchased through Ticketmaster, or by calling 1800 100 030, via Skype on 136 100 or email mail.bookings@ticketmaster.com.au.

Circuit Parking

There is a designated paid parking area for patrons with a disability located outside Gate 7.

Cars will need to display relevant disabled parking identification to access this area. The dedicated Disability Circuit Shuttle Bus service will also collect patrons from this car park.

Disability Circuit Shuttle Bus

A free wheelchair-accessible vehicle will operate within the Circuit.

This vehicle is available for patrons with limited mobility and can transport up to four people including one wheelchair passenger.

This is an on-call service only and priority will be given to patrons who pre-book. Bookings can be made from Monday 16 October by calling Wheelaway on 1800 133 320.

Wheelchairs

A limited number of wheelchairs are available at the Event Office inside the Circuit near Gate 7.

Campgrounds

Camping sites and wheelchair-accessible toilet and shower amenities are available in both the Highside and Trackside Campgrounds.

Companion/Carer Cards

The Australian Grand Prix Corporation is affiliated with Companion and Carer Cards to ensure all patrons of the Michelin® Australian Motorcycle Grand Prix 2017 have full and equal access to the event.

When the holder of a Companion/Carer Card purchases a ticket to the event, a second ticket will be issued for their companion at no charge, subject to the terms and conditions of the relevant Companion/Carer Card and not applicable for VIP hospitality. A ticket for a companion must be requested at the time of booking. For further information, please visit one of the following sites:

companioncard.org.au or call 1800 650 611 carercard.vic.gov.au or call 1800 901 958

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