Riders United memberships have now closed for 2017. The following information is for all patrons that purchased a Riders United membership in 2017.

When is the event taking place?

The Australian Motorcycle Grand Prix is scheduled to take place from 20 – 22 October 2017.

What is a Pit Lane Walk and the dates and times?

A Pit Lane Walk gives you a glimpse into MotoGP™ behind the scenes to witness the team garages first hand.

As a Riders United member, you won’t get a better MotoGP™ experience anywhere else on The Island.

The Pit Lane Walks have been scheduled for the following times:

  • Friday 20 October – Afternoon - 1.30pm – 2pm
  • Friday 20 October – Evening - 6pm – 6.30pm
  • Saturday 21 October – Afternoon - 12.50pm – 1.25pm
  • Saturday 21 October – Evening - 5pm – 5.35pm
  • Sunday 22 October – Morning - 9.55am – 10.30am
  • Sunday 22 October – Afternoon - 12.05pm – 12.30pm        

To access the Pit Lane Walks you must show your exclusive Riders United ticket, lanyard and your Pit Lane Walk wristband allocated to the day/time you have chosen.

Please note that your wristband must be visibly worn and that no replacement will be allowed for any lost, stolen or forgotten wristband.

Pit Lane Walk assembly point

After heading over the overpass to the infield, please proceed around the back of the paddock and assemble at the Northern End of Pit Lane at least 15-minutes prior to the start time. Late arrivals may not be permitted to participate. Please refer to the map below and follow the orange line across the over-pass, around to the Pit Lane Walk assembly area.

What is a Main Straight Walk and the date and time?

Riders United members have the exclusive benefit of a Main Straight Walk to walk the holy ground where your favourite MotoGP™ riders speed past at 300km/h and imagine yourself on pole position and crossing the finish line first!

The Main Straight Walk is scheduled to be on Sunday morning 22 October 2017.

Details of the Main Straight Walk are as follows:

  • 7.15am - Gate 7 only open to Riders United patrons for the Main Straight Walk
  • 7.45am - Main Straight Walk commence
  • 8.15am - Main Straight Walk concludes

Please note that late arrivals may not be permitted to participate.

Just present your Sunday Riders United ticket and lanyard on the morning of Sunday 22 October for access. Please note that food and drinks are not permitted on the Main Straight Walk and must be kept in your bag or disposed of prior to entry.

Where do I collect my Riders United ticket at the circuit?

If you have chosen Venue Collect for your Riders United ticket, they can be collected at the Riders United ticket booth located at Gate 2 – VIP Hospitality Ticket Collection and Accreditation Office

Hours of collection:

  • Friday 20 October - 8am – 7pm
  • Saturday 21 October - 8am – 7pm
  • Sunday 22 October - 8am – 6pm

Please ensure you bring a valid form of ID to collect your ticket. If someone is collecting your ticket on your behalf, you must complete the Letter of Authorisation Form here and print it out to pass to your nominated person.

How do I become a Riders United member in 2017?

To become a Riders United member, you must purchase a 3-day grandstand or 3-corner grandstand ticket by the end of the membership campaign and you will automatically become a Riders United member.

The Riders United membership for 2017 has now closed. 2018 Riders United membership will be confirmed post event.

When does Riders United go on-sale for 2017?

The Riders United membership for 2017 has now closed. 2018 Riders United membership will be confirmed post event.

How do I purchase tickets?

When tickets are on-sale, tickets can be purchased through the following channels:

*The Grand Prix Ticketmaster Booking Line is open from 0900 – 2000 (AEDT and AEST), Monday to Saturday and 0900 – 1700 on Sunday (excluding public holidays).

Tickets are also available through our travel partners, Grand Prix Travel with ticket and accommodation packages.

What is ‘save your seat’?

2016 members’ will have the opportunity to secure their seat that they had for the 2017 event. Members will be sent an email advising them when they can purchase their seat. Members can purchase on-line or through our call centre. 

I am a 2016 Riders United member, how do I save my seat?

The Save Your Seat period has now closed. 2018 Save Your Seat period will be confirmed post event.

I no longer require all of my seats for 2017, how do I purchase only some of them during the ‘save your seat’ period?

The Save Your Seat period has now closed. 2018 Save Your Seat period will be confirmed post event.

Are there Child tickets for Riders United and Grandstand?

No. Grandstands are only available with Adult ticket prices.

Infants less than two (2) years of age are permitted to enter the grandstand free of charge as long as they do not take up a dedicated seat.

If you require a seat for your infant you will be required to purchase a ticket for them for the seat they will occupy. 

Are their Concession tickets for Riders United and Grandstands?

No. Grandstands are only available with Adult ticket prices.

What is ‘preferential seat’?

For 2016 members’ who did not purchase their tickets during the Save Your Seat period, they will have the opportunity to purchase new tickets in a different location. All seats that have not been purchased during the Save Your Seat period will be released to purchase for other members to buy during this period. Members can purchase on-line or through our call centre on 1800 100 030.

The Preferential Seat period has now closed. 2018 Preferential Seat period will be confirmed post event.

Does my Membership automatically roll over each year?

Riders United membership does not automatically roll over each year. To renew your membership, you must purchase a 3-day or 3-corner grandstand ticket in the nominated period to become a member for the following year.

What are the benefits of becoming a Riders United member in 2017?

Being a Riders United member gives you fantastic benefits all for just purchasing your ticket early. Below are the benefits you will receive:

  • Chance to win a trip to the 2017 TT Assen MotoGP™
  • Pit Lane Walk
  • Main Straight Walk
  • 2016 Grandstand ticket price cap for renewing members
  • Save your seat and preferential seat for the following year
  • Flexible payment options with the addition of a payment plan
  • Pre-sale and discounted merchandise offers
  • Free official program
  • Lanyard and Ticket

Purchase your Grandstand ticket during the Riders United period to ensure you make the most of your Riders United membership.

What is a payment plan?

A payment plan is only available when purchasing a Riders United membership. You will be able to pay your tickets in three (3) separate instalments.

When will I receive my Riders United membership ticket?

Your Riders United ticket have been dispatched from August 2017. If you have not received your ticket or have recently moved and have not updated your address details, please contact: ticketing@grandprix.com.au as soon as possible.

Since I have purchased my ticket, my contact details have changed. How can I update my details?

You have the ability to manage your account and update any of your details at any time. From change of address, email or phone number you can log into your account by clicking here and update your details accordingly. 

What happens if I lose my Riders United membership ticket?

Contact the Grand Prix Ticketmaster hotline on 1800 100 030 with your purchase details. Your original tickets will be cancelled. Depending on when the tickets have been reported missing, tickets will either be sent out to you or made available for collection on event days by prior arrangement at Gate 2 Riders United office. A fee may be charged for the re-issuing of your tickets.

Can I upgrade my ticket from General Admission or Grandstand to Riders United?

Tickets cannot be upgraded. To become a Riders United member, you must purchase your grandstand ticket during the Riders United booking period.

Can I become a Riders United member if I purchase after 10 May 2017?

The Riders United membership for 2017 has now closed. 2018 Riders United membership will be confirmed post event.

Can I pick my own seats?

Yes. If you are purchasing online, you can select your own seats if you are purchasing a 3-day grandstand ticket. If you want to pick your own seats for a 3-corner grandstand ticket, please contact our Grand Prix Ticketmaster hotline on 1800 100 030.

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