Riders United memberships have now closed for 2017. The following information is for all patrons that purchased a Riders United membership in 2017.

When is the event taking place?

The Australian Motorcycle Grand Prix is scheduled to take place from 20 – 22 October 2017.

 

How do I become a Riders United member in 2017?

To become a Riders United member, you must purchase any 3-day grandstand or 3-corner grandstand ticket by 10 May, 2017, 11.59pm AEST and you will automatically become a Riders United member. 

When does Riders United go on-sale for 2017?

There are several different on-sale periods for the Riders United membership program, these are:

Save Your Seat (open for 2016 Riders United members only) 17 November – 29 November 2016
Preferential seating (open for 2016 Riders United members only) 1 December – 6 March 2017
Public on-sale 7 March 2017 – 10 May 2017*

*Dates subject to change

How do I purchase tickets?

When tickets are on-sale, tickets can be purchased through the following channels:

Website www.motogp.com.au
Phone (calling from within Australia)* 1800 100 030
Skype (if calling from overseas)*  136 100
Email customer.help@ticketmaster.com.au

*The Grand Prix Ticketmaster Booking Line is open from 0900 – 2000 (AEST and AEDT), Monday to Saturday and 0900 – 1700 on Sunday (excluding public holidays).

What is ‘save your seat’?

2016 members will have the opportunity to secure their 2016 seat for the 2017 event. Members will be sent an email advising them when they can purchase their seat. Members can purchase on-line or through our call centre. 

I am a 2016 Riders United member, how do I save my seat?

To save your seat for 2017, you can login to your account by clicking here. You can use either your email address or your Riders United number. Alternatively you can purchase by contacting our Grand Prix Ticketmaster booking line. Please click here for contact details and operating hours.

I no longer require all of my seats for 2017, how do I purchase only some of them during the ‘save your seat’ period?

To reduce the number of tickets you want to purchase, this can only be done by purchasing through our Grand Prix Ticketmaster booking line. Please click here for contact details and operating hours.

Are there Child tickets for Riders United and Grandstand?

No. Grandstands are only available with Adult ticket prices.

Infants less than two (2) years of age are permitted to enter the grandstand free of charge as long as they do not take up a dedicated seat.

If you require a seat for your infant you will be required to purchase a ticket for them for the seat they will occupy. 

Are their Concession tickets for Riders United and Grandstands?

No. Grandstands are only available with Adult ticket prices.

What is ‘Preferential Seat’?

For 2016 members’ who did not purchase their tickets during the Save Your Seat period, they will have the opportunity to purchase new tickets in a different location. All seats that have not been purchased during the Save Your Seat period will be released to purchase for other members to buy during this period. Members can purchase on-line or through our call centre on 1800 100 030.

Preferential seat is available from 1 December 2016 – 6 March 2017.

 

Does my Membership automatically roll over each year?

Riders United membership does not automatically roll over each year. To renew your membership, you must purchase a 3-day or 3-corner grandstand ticket in the nominated period to become a member for the following year.

What are the benefits of becoming a Riders United member in 2017?

Being a Riders United member gives you fantastic benefits all for just purchasing your ticket early. Below are the benefits you will receive:

  • Chance to WIN^ a trip to the 2017 TT Assen MotoGP™ in the Netherlands
  • A Pit Lane Walk*
  • A Main Straight Walk*
  • 2016 Grandstand ticket price cap for renewing members
  • Save your seat and preferential seat for the following year
  • Flexible payment options with the addition of a payment plan
  • Pre-sale and discounted merchandise offers
  • Free official program
  • Lanyard and Ticket

Purchase your Grandstand ticket during the Riders United period to ensure you make the most of your Riders United membership.

*Subject to Dorna approval.

^Terms and conditions apply. 

What is a Pit Lane Walk?

A Pit Lane Walk gives you a glimpse into MotoGP™ behind the scenes to witness the team garages first hand.

As a Riders United member, you won’t get a better MotoGP™ experience anywhere else on 'The Island'.

Riders United members will be able to choose the day and time they wish to attend the Pit Lane Walk when purchasing their tickets. Pit Lane Walks are available on all three days of the event and numbers are strictly limited on each day and are issued on a first-come-first-serve basis.

Further Pit Lane Walk information will be emailed to Riders United members closer to the event. Alternatively, all details will be available here from 2 October 2017*.

*Date subject to change.

What is a Main Straight Walk?

Riders United members have the exclusive benefit of a Main Straight Walk~ to walk the holy ground where your favourite MotoGP™ riders speed past at 300km/h and imagine yourself on pole position and crossing the finish line first!

The Main Straight Walk is scheduled to be on event day, Sunday, 22 October 2017*.

Further Main Straight Walk information will be emailed to Riders United members closer to the event. Alternatively, all details will be available here from 2 October 2017^.

*Dates subject to FIM confirmation

^Date subject to change

~Subject to Dorna approval

What is a payment plan?

A payment plan is only available when purchasing a Riders United membership. You will be able to pay your tickets in three (3) separate instalments.

When will I receive my Riders United membership ticket?

For those that choose to have their tickets sent to them, tickets will be sent via Australia Post from August 2017 onwards. Tickets will only be sent once full payment has been received. If there is a change in expected delivery time, this will be communicated to you via email.

Since I have purchased my ticket, my contact details have changed. How can I update my details?

You have the ability to manage your account and update any of your details at any time. From change of address, email or phone number you can log into your account by clicking here and update your details accordingly. 

What happens if I lose my Riders United membership ticket?

Contact the Grand Prix Ticketmaster hotline on 1800 100 030 with your purchase details. Your original tickets will be cancelled. Depending on when the tickets have been reported missing, tickets will either be sent out to you or made available for collection on event days by prior arrangement at Gate 7 ticket office. A fee may be charged for the re-issuing of your tickets.

Can I upgrade my ticket from General Admission or Grandstand to Riders United?

Tickets cannot be upgraded. To become a Riders United member, you must purchase your grandstand ticket during the Riders United booking period.

Can I become a Riders United member if I purchase after 10 May 2017?

Riders United Membership is only available for 3-day or 3-corner grandstand tickets if purchased by 10 May, 2017*, 11.59pm AEST. There is no opportunity to upgrade to Riders United after this date.

 

*Dates subject to change. 

Can I pick my own seats?

Yes. If you are purchasing online, you can select your own seats if you are purchasing a 3-day grandstand ticket. If you want to pick your own seats for a 3-corner grandstand ticket, please contact our Grand Prix Ticketmaster hotline on 1800 100 030.

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