The Australian Grand Prix Corporation (AGPC) endeavours to provide a safe and comfortable environment for all patrons.

If you have any questions about accessibility at the Australian Motorcycle Grand Prix, please call AGPC on (03) 9258 7100 or send an email to feedback@grandprix.com.au.

Click here to download a brochure that provides information for patrons with accessibility requirements.

Ticketing

Grandstand

The Gardner Straight Grandstand is an accessible grandstand.

There are a number of amenities located close to the Gardner Straight Grandstand including accessible toilets, an information booth, an ATM and food outlets.

For accessible Grandstand bookings, please call 1800 100 030, via Skype on 136 100 or email mail.bookings@ticketmaster.com.au. Accessible Grandstand tickets cannot be booked online.

If you hold a Companion/Carer Card and purchase a Grandstand ticket to the event, a second ticket will be issued for your companion at no charge, subject to the terms and conditions of the relevant Companion/Carer Card. A ticket for a companion must be requested at the time of booking.

AusGP Island Pass (General Admission)

A General Admission accessible viewing platform is available at the southern end of the Gardner Straight Grandstand. Accessible amenities are located nearby including accessible toilets, an information booth, ATM access and food outlets.

The accessible viewing platform cannot be booked but there is plenty of space for you and one companion.

AusGP Island Pass (General Admission) tickets for people with a concession card are available by calling 1800 100 030, via Skype on 136 100 or email mail.bookings@ticketmaster.com.au. If you do not need a companion ticket, you can also book concession tickets online.

If you hold a Companion/Carer Card and purchase an AusGP Island Pass ticket to the event, a second ticket will be issued for your companion at no charge, subject to the terms and conditions of the relevant Companion/Carer Card. A ticket for a companion must be requested at the time of booking and will not be issued if you book online.

VIP Hospitality

Three VIP facilities are accessible – High Octane Club, Pit Roof VIP Village (Platinum Suite) and Champions Club.

For more information or to book, please call (03) 9258 7100 or email corporate@grandprix.com.au.

Please note, concession prices do not apply to VIP Hospitality tickets. If you purchase a VIP Hospitality ticket to the event and hold a Companion/Carer card, a complimentary ticket for your companion will not be issued. Companions must also purchase a VIP Hospitality ticket.

Entrance Gates

All pedestrian gates at the Phillip Island Grand Prix Circuit are accessible. 

If you would like assistance getting around the circuit, we offer an accessible shuttle service which can collect you from Gates 1, 3 and 7. To make a booking for you (and one companion) call Wheelaway on 1800 133 320.

There is a path around the entire circuit for getting to and from each grandstand or viewing area. Check the Circuit Map for the closest gates, accessible shuttle stops and pathways to the areas you want to visit.

Changing Place

Changing Place facilities have been designed to meet the needs of people who require additional assistance or services that cannot be found in standard accessible facilities.

Changing Place facilities are purpose-built and provide the following features:

  • Fully accessible toilet
  • Overhead ceiling hoist (rated to 1000kg)
  • Height-adjustable adult change table 
  • Additional seating 
  • Safe and clean environment 
  • Adequate space 
  • Access ramp
  • Automatic taps
  • Privacy curtain for when carer is present 

Prior to use, all users are required to provide their own sling for use of the overhead ceiling hoist and advised to check that their sling is compatible with the ceiling hoist provided in each Changing Place facility.

The Changing Place facility at the event is fitted with a Prism Medical Model C-450 Ceiling Hoist. If compatibility has not been checked or there is some uncertainty, the user should not use the ceiling hoist.

The Changing Place facility is conveniently located in Gardner Village, at the rear of the Disability Viewing Platform and close to Gate 7.

Getting to the Event

Coach a Coach Services

A pre-booked wheelchair-accessible bus will operate from Melbourne (Southern Cross Coach Terminal) to Gate 3 on each day of the event.

Phone bookings for this service are essential by calling 1800 100 030, via Skype on 136 100 or email mail.bookings@ticketmaster.com.au.

Circuit Parking

An accessibility car park is located directly outside Gate 7. To park in this area, your vehicle must display a valid accessible parking permit. An accessible parking permit can be arranged through AGPC in the lead-up to the event by calling (03) 9258 7100 or emailing accreditation@grandprix.com.au.

Please note that you will still need to pay the parking charge to access the car park – the parking permit does not allow free parking.

The dedicated Accessibility Shuttle Bus service can collect you from this car park and take you inside the circuit.

Local Bus Service

If you are staying on Phillip Island there are shuttle services operating to/from the circuit and the entire Phillip Island and surrounds.

Some of the routes around the island use accessible buses. Please contact South Coast Bus lines for further information on (03) 5952 2500 or email charter@southcoastbus.com.au.

Getting around the Event

Accessible Circuit Shuttle Bus

A free wheelchair-accessible vehicle operates within the circuit.

This vehicle is available for patrons with limited mobility and can transport up to four people including one wheelchair passenger.

This is an on-call service only and priority will be given to patrons who pre-book. Bookings can be made by calling Wheelaway on 1800 133 320.

Wheelchairs

A limited number of wheelchairs are available at the Event Office inside the Circuit near Gate 7. Look for signage to direct you, or ask for directions at the information booth inside Gate 7.

Campgrounds

Camping sites and wheelchair-accessible toilet and shower amenities are available in both the Highside and Trackside Campgrounds.

The accessible shuttle bus can do drop-offs and pick-ups from both Trackside and Highside campground. To make a booking call Wheelaway on 1800 133 320 from the Monday 21 October 2019.

Companion/Carer Cards

AGPC is affiliated with Companion and Carer Cards to ensure all patrons of the Australian Motorcycle Grand Prix have full and equal access to the event.

When the holder of a Companion/Carer Card purchases a ticket to the event, a second ticket will be issued for their companion at no charge, subject to the terms and conditions of the relevant Companion/Carer Card and not applicable for VIP hospitality. A ticket for a companion must be requested at the time of booking.

For further information, please visit one of the following sites:

companioncard.org.au or call 1800 650 611 carercard.vic.gov.au or call 1800 901 958

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