26-28 October
Phillip Island

Welcome to the Michelin® Australian Motorcycle Grand Prix 2018.

We are committed to delivering you a world-class hospitality offering and an exceptional event experience.

The information provided in this section has been developed to make your experience as enjoyable as possible.

If you have any questions, please contact the Business Development team on 03 9258 7166.

Arriving at the Phillip Island Grand Prix Circuit

Parking

If you have a pre-booked parking, your car or motorbike parking pass is enclosed in your VIP Hospitality pack.

The VIP Hospitality car and motorcycle parking areas are located outside the circuit gates and accessed via Visitor Centre Drive or Gate 2. These are only a short distance from Gates 1 and 7.

To assist the large volumes of traffic leaving the circuit at the end of each day, you will be directed to park based on your return destination, either Cowes or Melbourne. Please follow the directions given by our friendly staff.

Gate Opening Hours

TBC.

Circuit Access

Your hospitality wristband is your ticket to gain access through the gates at the event. You must wear this at all times.

Which is the best gate to enter through to access my suite?

Gate 3

  • High Octane

Gate 7

  • Pit Roof VIP Village Silver
  • Pit Roof VIP Village Gold
  • Pit Roof VIP Village Platinum
  • Champions Club

Click here to view the 2017 Circuit Map.

Hospitality Suite Access

Your Hospitality Wristband

Your hospitality wristband is your ticket and is required to gain access to the circuit and your hospitality suite.

Each day of the event has a different coloured wristband; please ensure you are wearing the correct day's wristband.

Your hospitality wristband only allows you access to the hospitality suite printed on the wristband and General Admission areas. It does not allow access to other hospitality suites, grandstands, or other restricted areas.

Hospitality wristbands are non-transferable between guests on any one day.

Suite Opening Hours

TBC.

 

Pit Roof Suite Access

Pit Roof VIP Village Platinum and Gold

Pit Roof VIP Village Platinum and Gold must access their suite via the southern stairwell only (closest to the cafe).

Pit Roof VIP Village Silver

Pit Roof VIP Village Silver guests must access their suite via the northern stairwell only. Access is not permitted from the southern stairwell (closest to the cafe). Please walk behind the MotoGP™ Paddock to access the northern stairwell.

Hospitality Suite Information

Suite Hosts

In each shared suite there is a host to make your experience with us a most memorable one, so feel free to speak to them should you need more information on anything about your time with us at the event.

Your host will also be able to assist with:

  • Supply of complimentary ear plugs
  • Collection of souvenir pins and official programs
  • Merchandise purchase and delivery
  • Daily track schedule
  • Daily entertainment schedule
Dress Code

Smart casual attire is recommended within VIP Hospitality suites. Allow for weather changes which can and often do occur over the course of the day at Phillip Island.

The following items are not acceptable:

  • Bare feet or thongs
  • Tank tops
  • Ripped, torn or dirty denim
  • Boardshorts
  • Beachwear
  • Clothing bearing any racist, indecent or obscene language or images

The Australian Grand Prix Corporation reserves the right to refuse admission to anyone who is not appropriately attired.

Meal Service

Dietary Requirements

Should you or your guests have any dietary requirements, please contact the Business Development team on (03) 9258 7166 as soon as possible.

Glassware

Please note that glassware, including bottles, cannot be taken outside of your suite. Plastic cups will be provided for drinks to be taken to outdoor areas where applicable.

Smoking

Smoking is not permitted within any VIP Hospitality facility.

All Pit Roof guests are reminded that smoking is not permitted under any circumstances in outdoor and indoor areas of the Pit Roof. Smoking is only permitted from the southern end near the cafe and at the northern end near the Pit Lane Walk assembly area.

Voucher Redemption

Official Programs

To receive your official program, please present the voucher (enclosed with your tickets, if applicable) to your suite host.

Souvenir Pin

To receive your souvenir pin, please present the voucher (enclosed with your tickets, if applicable) to your suite host.

Merchandise

Event merchandise will be available to purchase online in each shared suite. 

Ticketing

When should I expect to receive my tickets?

Tickets will be sent via registered post in early September. Should you not receive them before early October, please contact the VIP ticketing team at ticketing@grandprix.com.au.

VIP Ticket Pack

When your ticket pack arrives, it will contain:

  • Serial-numbered daily VIP Hospitality wristbands (your tickets)
  • Parking tickets (if applicable)
  • Pit Lane Walk passes (if applicable)
  • Official Program voucher (if applicable)
  • Souvenir Pin vouchers (if applicable)

Please note that if you have purchased any other tickets or upgrades, such as Paddock Passes or camping passes, these will be distributed separately – please expect multiple packages.

Access and Restrictions

To gain entry to the Michelin® Australian Motorcycle Grand Prix 2018, you must have your VIP Hospitality wristband for the appropriate day. You will not be able to enter the circuit or your suite without it.

Wristbands must be worn on your wrist at all times and only allow you access to the suite printed on the wristband and General Admission areas. Access to other hospitality suites, grandstands and other restricted areas will not be permitted.

To allow ticket flexibility, separate VIP Hospitality wristbands are issued for each day of the event. These colour-coded wristbands are printed with your suite name and the day they are valid. Please be aware that wristbands are non-transferable on any one day.

Forwarding Tickets

We encourage you to keep your wristbands safe and secure at all times, even when forwarding wristbands onto your clients and guests. Registered post or courier delivery is advised.

Lost and Stolen Wristbands

If your wristband is misplaced or stolen, the Australian grand Prix Corporation (AGPC) is under no obligation to replace it. AGPC reserves the right to charge a fee for any replacements at its discretion.

If you do have an issue with your wristbands, please contact the Business Development team on 03 9258 7166 as soon as possible.

Gate 2 Credentials and VIP Hospitality Office

If you have indicated that you would prefer to collect your tickets from the circuit please head to the Gate 2 Credentials and VIP Hospitality Office.

You will find the VIP Hospitality ticket collection at Gate 2, just off Back Beach Road.

Getting Around the Circuit

Getting Around the Circuit

A VIP Hospitality shuttle service will operate around the circuit each day to assist hospitality guests travelling to their suite. Guests must show their VIP Hospitality wristband to access the shuttle service.

This service commences at 7.30am* and runs until midnight* on event days. Services run approximately every 15-30 minutes*.

*Subject to change, approximate service times only.

Accessible Information

Free Wheelchair-Accessible Vehicle

A free wheelchair-accessible vehicle operates within the circuit.

The vehicle is available for patrons with limited mobility and can transport up to four people including one wheelchair passenger.

This service is an on call service only and priority will be given to patrons who pre-book the service. Bookings can be made by calling Wheelaway on 1800 133 320 closer to the event.

Disability Services Hours of Operation

Click here for more information on disability services and hours of operation.

VIP Village (Platinum, Gold and Silver) and High Octane Suites provide wheelchair accessibility.

On-Track Event Schedule

Daily Schedule

A daily schedule of all the on-track action will be available in each suite.

Daily Suite Visits

TBC.

Pit Lane Walks

Guests entitled to attend Pit Lane Walks are required to wear their daily Pit Lane Walk pass (hard card and lanyard) to access Pit Lane Walks.

Pit Lane Walk passes are not available for purchase and do not gain entry to the circuit or VIP Hospitality suites.

Pit Lane Walk Times

Pit Lane Walks are scheduled each day for eligible guests to enjoy. Times TBC.

Please assemble at the northern end of Pit Lane (pit entry end) 15 minutes prior to the access time and ensure you are wearing the passes. Late arrivals may not be permitted to enter Pit Lane.

Assembly Point

Your suite host will be on hand each day to ensure you make it to the allocated assembly point on time.

Important Information
  • Patrons are reminded that video, motion picture cameras or sound recorders are NOT permitted to be carried or used on the Pit Lane Walk – photography is acceptable.
  • Children must be supervised by an adult at all times – we recommend the children bring ear protection with them as it can be noisy.
  • There is strictly no smoking permitted in Pit Lane.
  • There is strictly no food, drinks or bottles and umbrellas permitted in Pit Lane.

Private Suite Clients

Host Passes

Bookings that qualify for a host pass will already be aware of this entitlement. Your host pass/es will be provided with your tickets.

For any other questions related to host passes, please contact our Activations team on (03) 9258 7100.

Hospitality Credential Information

If a client requires access to the Phillip Island Grand Prix Circuit before, during or after the event to carry out works/inspections, they may be entitled to an event credential.

Credentials are a photo ID laminate card attached to an Australian Grand Prix Corporation-issued lanyard, stating the individual's name, company and photo identification.

Credentials allow access to the circuit for the purpose of carrying out works.

In most cases, a client will be given a Services Credential, which allows access to the circuit and to Hospitality Facilities only for the purpose of carrying out works.

Clients may also require access for their own contractors/suppliers to bump in and out. In most cases, these contractors/suppliers will need to obtain a pre-and post-event pass. This pass allows access to the site pre- and/or post-event days. This pass does not allow access to the site on event days.

If vehicle access is required on-site for the purpose of carrying out works, vehicle credentials also need to be applied for. The AGPC Credentials Coordinator will be able to determine what sort of vehicle access the client or contractor/supplier requires.

If a client or a client's contractor/supplier is required to obtain any of the access passes mentioned above, he/she must contact their AGPC representative to have the relevant documentation forwarded to them to complete.

If you have any questions or concerns about the information provided, please contact the Business Development team on 03 9258 7166.

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