FAQs
Grandstand
The Gardner Straight Grandstand is an accessible grandstand.
There are several amenities located close to the Gardner Straight Grandstand including accessible toilets, a customer service booth, Marveloo facility and food outlets.
For accessible wheelchair requirements, tickets can be purchased online (including companion tickets). Simply select the Gardner Straight Grandstand option and select the accessible button at the top to proceed. For all other accessible needs not requiring a wheelchair but requiring a companion ticket, please call the Ticketmaster accessible hotline on 1300 446 925.
Island Pass
An Island Pass (General Admission) accessible viewing platform is available at the southern end of the Gardner Straight Grandstand. Accessible amenities are located nearby including our Marveloo facility.
The accessible viewing platform cannot be booked but there is plenty of space for you and one companion.
For accessible wheelchair requirements, tickets can be purchased online (including companion tickets). Select the Island Pass option and select the accessible button at the top to proceed. For all other accessible needs not requiring a wheelchair but requiring a companion ticket, please call the Ticketmaster accessible hotline on 1300 446 925.
Hospitality
Three Hospitality facilities are accessible – High Octane Club, VIP Village (Platinum Suite) and Champions Club.
For more information, please contact us.
Please note that concession prices do not apply to Hospitality tickets. If you purchase a Hospitality ticket to the event and hold a Companion card, a complimentary ticket for your companion will not be issued. Companions must also purchase a Hospitality ticket.
Marveloo
Marveloo is designed to meet the needs of people who require additional assistance or services that cannot be found in standard accessible facilities.
Changing Place facilities are purpose-built and provide the following features:
- Fully accessible toilet
- Overhead ceiling hoist (rated to 1000kg)
- Height-adjustable adult change table
- Additional seating
- Safe and clean environment
- Adequate space
- Access ramp
- Automatic taps
- Privacy curtain for when a carer is present
Prior to use, all users are required to provide their own sling for use of the overhead ceiling hoist and are advised to check that their sling is compatible with the ceiling hoist provided in the facility.
The facility at the event is fitted with a Prism Medical Model C-450 Ceiling Hoist. If compatibility has not been checked or there is some uncertainty, the user should not use the ceiling hoist.
The facility is conveniently located in Gardner Village, at the rear of the Accessible Viewing Platform and close to Gate 7.
Catch-a-Coach Services
A pre-booked wheelchair-accessible bus will operate from Melbourne (Southern Cross Coach Terminal 1) to Gate 3 each day of the event. Email ticketing@grandprix.com.au for availability and to secure a spot. Bookings are essential for this service.
Circuit Parking
There is a specific accessible car park for any patrons with a disability. This is located directly outside Gate 7. The vehicle must display a valid Australian Grand Prix parking permit to park in this area. Please contact us for this information.
Please note – all car parking is $18 per day.
Local Bus Service
If you are staying on Phillip Island, there are shuttle services operating to/from the circuit and the entire Phillip Island and its surroundings.
Some of the routes around the island use accessible buses. Please contact South Coast Bus lines for further information at (03) 5952 2500 or email charter@southcoastbus.com.au.
Wheelchairs
A limited number of wheelchairs are available at the Accessible Office outside the Circuit near Gate 7. Look for signage to direct you or ask for directions at the customer service booth.
Campgrounds
A wheelchair-accessible toilet and shower amenities are available in the Highside and Trackside Campgrounds.
The accessible shuttle bus can do drop-offs and pick-ups from both Trackside and Highside campgrounds.
AGPC is affiliated with Companion Cards to ensure all patrons of the Qatar Airways Australian Motorcycle Grand Prix 2024 have full and equal access to the event.
When the holder of a Companion Card purchases a ticket to the event, a second ticket will be issued for their companion at no charge, subject to the terms and conditions of the relevant Companion Card and not applicable for hospitality tickets. A ticket for a companion must be requested at the time of booking.
We are one of the first Motorcycle Grands Prix to provide a Sensory Play Room for our guests. It is located near the event office as you come in from Gate 7. The room comes with specially designed sensory equipment and has been soundproofed to offer a reduced sensory space during the Grand Prix.
This year Auslan interpreters will be on our Fan Forum Stage. Please see our schedule for times.